Thursday, November 20, 2008    4:32:03 PM   Site Map    
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MCS recognizes how important privacy protection is, especially regarding the health care information you receive both at your physician's office and on the Internet. MCS shares these concerns with you. Together, we can protect your privacy. We've installed a number of safeguards to ensure the utmost protection:
Security: Employees (plan participants), Employers and Providers use special User IDs and Passwords that are only known by them to access our site. The User ID and Password are not stored on a user's hard drive.
Adherence to Industry Standards: MCS complies with select industry standards for protecting Internet users' privacy. For specific information on these standards, please see our Frequently Asked Security Questions page. MCS internally reviews our compliance with these standards on a periodic basis.
Login Protection: MCS issues a unique User ID to each Plan Participant, Employer and Service Provider that provides access to their specific part of the web site. Initial passwords are also assigned that must be changed the first time a users logs in. On subsequent log ins, each user has the option to change their password. Like your ATM card number and password, never share your User ID and Password with anyone who you do not want accessing your information.
MCS Staff Training and Discipline: To ensure that our privacy mandates are met by all MCS employees, all MCS employees are versed in the importance of privacy in all aspects of their work.
Security Technology: MCS utilizes leading-edge technology to protect your data from outside parties. We continually test and update these technical safeguards to ensure maximum protection of your personal information. For specific information on these standards, please see our Frequently Asked Security Questions page.
Links: MCS currently provides links to a number of other World Wide Web sites that we believe offer useful information and services for our clients as well as the public. We are not responsible for the privacy policies and procedures maintained by these external sites, including whether they collect and sell personal information about users. We suggest contacting these sites directly for information on their data collection and disbursement policies.
Data Sales: MCS relies on health industry clients to generate revenue so that our site can remain free for its users. MCS never provides our clients with information that could be used to identify you personally. The data that we provide to our clients is always presented in an aggregate manner. This means that neither the client nor MCS can identify any individual within that collective data. For example, MCS might provide the following type of data to our clients: "70 percent of MCS plan participants have seen a physician for a preventative care visit in the past year."
   

For User ID's and Passwords

Call 1-888-225-0522 Ext. 1278

Corporate Headquarters
RMSCO, Inc.
111 Continuum Drive
Liverpool, NY 13088
315-448-9000

Fax: 315-476-8440
Operations/Sales
1 Wall Street, Suite 2A
Ravenswood, WV 26164
888-225-0522
Fax: 304-273-4756
Eastern Benefit Systems
111 Northfield Avenue
Suite 306
West Orange, NJ 07052
800-772-3610
Fax: 973-676-6794